Accessibility
The Schuster Center, Victoria Theatre, The Loft Theatre, and PNC Arts Annex offer accessible seating and entrances. Assistive listening devices, audio description, sign interpretation, and sensory-friendly performances are also available. Click here for holiday hours!
Doors & Drop-Off
Schuster Center
All entrances at the Schuster Center have automatic doors. At the Schuster Center, the best place to drop a passenger off is the Second Street entrance nearest the drop-off zone closest to Main Street.
Victoria Theatre
There is an accessible entrance (with automatic doors) located to the south of the Victoria Theatre’s main doors on Main Street. At the Victoria Theatre, the best place for passenger drop off is on the First Street side of the building so you’re out of the flow of traffic. The doors to the Victoria Theatre are on the Main Street side.
PNC Arts Annex
The PNC Arts Annex does not have automatic doors. All entrances are accessible for standard-sized wheelchairs. At the PNC Arts Annex, the most accessible passenger drop-off location is at the corner of Second and Ludlow Streets.
Metropolitan Arts Center & The Loft Theatre
The Metropolitan Arts Center, home of The Loft Theatre, does not have automatic doors. All entrances are accessible for standard-sized wheelchairs. At the Metropolitan Arts Center, home of The Loft Theatre, the best place for passenger drop off is on the First Street side of the Victoria Theatre so you’re out of the flow of traffic. The doors to The Loft Theatre are on the Main Street side in the Metropolitan Arts Center.
Seating
All Dayton Live venues are equipped with accessible seating. When purchasing online, seats are designated by a wheelchair icon and will accommodate a standard wheelchair, power-chair, or scooter. Each wheelchair accessible seat will have a free-standing hardback chair in its place. When selecting a wheelchair seat, please indicate if you would like the chair removed, left in place, or replaced with an armless chair.
If you would like to speak with a Ticket Agent before you buy your seats, please contact the Ticket Office at 937-228-3630. Ticket Office hours are Tuesday-Friday from 10 a.m. to 6 p.m., Saturday 12 p.m.-4 p.m., and 90 minutes prior to every performance.
For other needs such as stair limitations and quick exit access, please reference the maps below. Each seating map will open as a PDF in a new tab with the designated areas colored in.
Schuster Center – Winsupply Theatre
- Seating that does not require stairs to access.
- Seating that can be used when transferring from a wheelchair or walker.
- Seating areas that provide easy access to exits which can be helpful for people with anxiety or allergy concerns.
Victoria Theatre
- Seating that does not require stairs to access.
- Seating that can be used when transferring from a wheelchair or walker.
- Seating areas that provide easy access to exits which can be helpful for people with anxiety or allergy concerns.
The Loft Theatre
- Seating that does not require stairs to access.
- Seating that can be used when transferring from a wheelchair or walker.
- Seating areas that provide easy access to exits which can be helpful for people with anxiety or allergy concerns.
Please make your requests prior to the performance.
Sensory-Friendly Performances
Sensory-friendly performances are great for all families, especially for people with autism, sensory sensitivities, or other social, learning or cognitive disabilities. You can expect a reduction of loud or jarring sounds, the absence of flashing or strobe lighting on stage, modification of house lights during the performance, and a judgment-free environment where all patrons are free to vocalize or move around the theatre. At no time will anyone be asked to leave the performance due to vocal reactions, movement, or behaviors related to cognitive/developmental abilities. Patrons will have access to professionally curated resource materials to use in preparation for your visit like Social Stories, Character Sheets, Schedules, and “Meet Your Seat” videos. Dayton Live also has designated quiet areas in our venues for patrons to use during the performance. Our trained staff and volunteers, as well as our partners at Dayton Children’s, are excited for you and your family to join us at the theatre. It is our hope that attending a sensory-friendly production will make attending the theatre an accessible and enjoyable experience for all.
Patrons Who Are Blind Or Have Low Vision
Audio description is available for selected performances for patrons who have vision loss. Describers provide a live, objective, descriptive delivery of the visual elements of a performance in between the dialogue and/or music via a small receiver.
Dayton Live provides audio description upon request. Requests to audio describe non-designated events must be received two weeks prior and are subject to the availability of the Describer. Please call the Ticket Office at 937-228-3630 to make arrangements. Ticket Office hours are Tuesday-Friday from 10 a.m. to 6 p.m., Saturday 12 p.m.-4 p.m., and 90 minutes prior to every performance.
Saturday matinee Broadway Series performances performances are designated as audio described performances.
Large print programs are also available in the lobby for Dayton Live-presented Broadway Series performances.
Patrons Who Are Deaf Or Hard Of Hearing
Assistive listening devices are available for Victoria Theatre, Schuster Center, and The Loft Theatre performances. You may check out one of the devices from the guest services kiosk or a house manager in the lobby.
Dayton Live provides sign language interpretation upon request. Requests for sign language interpretation of non-designated events must be received two weeks prior and are subject to the availability of the Interpreter. Please call the Ticket Office at 937-228-3630 to make arrangements. Ticket Office hours are Tuesday-Friday from 10 a.m. to 6 p.m., Saturday 12 p.m.-4 p.m., and 90 minutes prior to every performance.
Saturday matinee Broadway Series performances are designated as sign interpreted performances.
Communication for patrons with hearing and speech impairments is available by calling Ohio Relay Service at 1-800-750-0750. When the communication assistant responds, please type or say “Dayton Live at 1-937-228-3630” and you will be connected with a ticket agent. Ticket Office hours are Tuesday-Friday from 10 a.m. to 6 p.m., Saturday 12 p.m.-4 p.m., and 90 minutes prior to every performance.
Service Animals
Service animals are welcome at all Dayton Live venues and must comply with the Americans with Disabilities Act. Click here to learn more about ADA service animal policies.
Restrooms
Family restrooms are available on each level of the Schuster Center. These are located on the left side of the building, if facing the theatre. Additionally, there is an adult changing table in the Loge level family restroom.
PLEASE UNDERSTAND THAT WHILE WE WILL MAKE EVERY EFFORT TO MAKE REASONABLE ACCOMMODATIONS, CERTAIN REQUESTS MAY NOT BE ABLE TO BE HONORED. IF YOU HAVE OTHER ACCESSIBILITY NEEDS OR QUESTIONS, PLEASE CALL THE TICKET OFFICE AT 937-228-3630. Ticket Office hours are Tuesday-Friday from 10 a.m. to 6 p.m., Saturday 12 p.m.-4 p.m., and 90 minutes prior to every performance.
