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Accessibility

The Schuster Center, Victoria Theatre, The Loft Theatre, and PNC Arts Annex offer accessible seating and entrances. Assistive listening devices, audio description, sign interpretation, and sensory inclusive performances are also available.

Doors & Drop-Off

Schuster Center
All entrances at the Schuster Center have automatic doors. At the Schuster Center, the best place to drop a passenger off is the Second Street entrance nearest the drop-off zone closest to Main Street.

Victoria Theatre
The Victoria Theatre does not have automatic doors. All entrances are accessible for standard-sized wheelchairs. At the Victoria Theatre, the best place for passenger drop-off is on the First Street side of the building, so you’re out of the flow of traffic. The doors to the Victoria Theatre are on the Main Street side.

PNC Arts Annex
The PNC Arts Annex does not have automatic doors. All entrances are accessible for standard-sized wheelchairs. At the PNC Arts Annex, the most accessible passenger drop-off location is at the corner of Second and Ludlow Streets.

Metropolitan Arts Center & The Loft Theatre
The Metropolitan Arts Center, home of The Loft Theatre, does not have automatic doors. All entrances are accessible for standard-sized wheelchairs. At the Metropolitan Arts Center, home of The Loft Theatre, the best place for passenger drop off is on the First Street side of the Victoria Theatre so you’re out of the flow of traffic. The doors to The Loft Theatre are on the Main Street side in the Metropolitan Arts Center.

Elevators

Schuster Center
All levels of the theatre are accessible by elevator, located on either side of the theatre lobby. For access to the Loge and Lower Balcony galleries, a second lift may be used to avoid the stairs.

Victoria Theatre
All levels of the theatre are accessible by elevator, located behind the bar to the right of the lobby. Seats within the balcony and boxes require the use of stairs.

Metropolitan Arts Center & The Loft Theatre
The Loft Theatre, located on the third floor of the Metropolitan Arts Center, can be accessed by an elevator, located down the hallway to the right of the main staircase.

Seating

All Dayton Live venues are equipped with accessible seating. When purchasing online, seats are designated by a wheelchair icon. Each accessible seat will have a free-standing hardback chair in its place. When selecting an accessible seat, please indicate if you would like the chair removed for an assistive device (wheelchair, power-chair, scooter, etc.), left in place, or replaced with an armless chair.

If you would like to speak with a Ticket Agent before you buy your seats, please contact the Ticket Office at 937-228-3630 or accessibility@daytonlive.org.

For other needs such as stair limitations and quick exit access, please reference the maps below. Each seating map will open as a PDF in a new tab with the designated areas colored in.

Schuster Center – Winsupply Theatre

Victoria Theatre

The Loft Theatre

Please make your requests prior to the performance.

Sensory Inclusive Performances

Sensory inclusive performances are great for all families, especially for people with autism, sensory sensitivities, or other social, learning or cognitive disabilities. You can expect a reduction of loud or jarring sounds, the absence of flashing or strobe lighting on stage, modification of house lights during the performance, and a judgment-free environment where all patrons are free to vocalize or move around the theatre. At no time will anyone be asked to leave the performance due to vocal reactions, movement, or behaviors related to cognitive/developmental abilities. Patrons will have access to professionally curated resource materials to use in preparation for your visit like Social Stories, Character Sheets, Schedules, and “Meet Your Seat” videos. Dayton Live also has designated quiet areas in our venues for patrons to use during the performance. Our trained staff and volunteers, as well as our partners at Dayton Children’s, are excited for you and your family to join us at the theatre. It is our hope that attending a sensory inclusive production will make attending the theatre an accessible and enjoyable experience for all.

Click here to watch our video guides for sensory inclusive performances at the Schuster Center, Victoria Theatre, and PNC Arts Annex.

Patrons Who Are Blind Or Have Low Vision

Audio description provides a live, objective, descriptive delivery of the visual elements of a performance in between the dialogue and/or music via a small receiver that can be checked out from the guest services kiosk or a house manager in the lobby.

Saturday matinee performances of the Dayton Live Broadway Series have pre-scheduled audio description.

Dayton Live also provides audio description upon request, subject to the availability of the describer. In order to ensure that audio description can be provided for events without pre-scheduled description, we ask that you contact us at least two weeks in advance of the performance date.

To request audio description, please contact the Ticket Office at 937-228-3630 or accessibility@daytonlive.org.

Large print programs are also available in the lobby for Dayton Live Broadway Series performances.

Patrons Who Are Deaf Or Hard Of Hearing

Assistive listening devices are available for Victoria Theatre, Schuster Center, and The Loft Theatre performances. We utilize an infrared system with in-ear headsets that can be used from any seat in the theatre. You may check out one of the devices from the guest services kiosk or a house manager in the lobby.

Saturday matinee performances of the Dayton Live Broadway Series have pre-scheduled sign interpretation.

Dayton Live also provides sign language interpretation upon request, subject to the availability of the interpreters. In order to ensure that sign interpretation can be provided for events without pre-scheduled interpreters, we ask that you contact us at least two weeks in advance of the performance date.

To request sign interpretation, please contact the Ticket Office at 937-228-3630 or accessibility@daytonlive.org. Communication for patrons with hearing and speech impairments is available by calling Ohio Relay Service at 1-800-750-0750. When the communication assistant responds, please type or say “Dayton Live at 1-937-228-3630” and you will be connected with a ticket agent.

Service Animals

Service animals are welcome at all Dayton Live venues and must comply with the Americans with Disabilities Act. Click here to learn more about ADA service animal policies.

If you would like to speak with a Ticket Agent about best seating options before purchasing, please contact the Ticket Office at 937-228-3630 or accessibility@daytonlive.org.

Restrooms

Family restrooms are available on each level of the Schuster Center. These are located on the left side of the building, if facing the theatre. Additionally, there is an adult changing table in the Loge level family restroom.

A family restroom is available at the PNC Arts Annex to the right of the Ticket Office.

PLEASE UNDERSTAND THAT WHILE WE WILL MAKE EVERY EFFORT TO MAKE REASONABLE ACCOMMODATIONS, CERTAIN REQUESTS MAY NOT BE ABLE TO BE HONORED. IF YOU HAVE OTHER ACCESSIBILITY NEEDS OR QUESTIONS, PLEASE CALL THE TICKET OFFICE AT 937-228-3630. Ticket Office hours are Tuesday-Friday from 10 a.m. to 6 p.m., Saturday 12 p.m.-4 p.m., and 90 minutes prior to every performance.

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